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Useful Information

for your holiday

Hotel Traube Post

The Theiner Family
Claudia Augusta Street 10
39027 Graun | South Tyrol | Italy

T: +49 0473 633 131
F: +49 0473 633 399
M: info(at)traube-post.it
W: www.traube-post.it


Surcharge for short stay

For stays of less than 3 nights, there will be a surcharge of € 6.00 per person per day

 

Arrival & departure

Your room is available from 4pm on your day of arrival. For arrivals after 8pm, please inform us in advance!
On the day of departure, your room should be vacated by 10am. In the event of non-compliance, a charge of 50% of the price will be applied.

 

Bank details

Theiner Karlheinz & Co. KG | Hotel Traube Post
Claudia Augusta Strasse 10
39027 Graun | South Tyrol | Italy
Raiffeisenbank OberVenosta Valley

IBAN: IT05 K080 6658 3500 0030 0000 019

BIC CODE: RZSBIT21224


Conditions of Payment

Please settle room charges on the day before your departure by 10pm.
Our recommended method of payment is cash or bankcard (EC Card/Maestro). Of course, you may also pay with your Visa or MasterCard.


Cancellation conditions

For cancellations, late arrivals and early departures, the following regulations apply at the Traube Post Hotel:

  • Up to 3 months prior to arrival: No fee
  • From 3 months to 29 days before arrival: 10 % of the booking price
  • From 28 days to 7 days before arrival: 30% of the booking price
  • From 6 days before arrival or for an early departure: 40 % of the booking price

Child discount

The prices are given per person per day including half board in the same room as their parents:

  • Up to 3 years: free!
  • Up to 6 years: 50%
  • Up to 11 years: 30 %
  • Up to 14 years: 20%

Travel groups

are most welcome to stay with us at the Traube Post Hotel. We will be happy to present an appropriate offer for your summer or winter holiday.

 

Travel insurance

We recommend that you arrange cancellation and holiday insurance with Europäischen Reiseversicherung to cover your costs in the event of an early departure for reasons such as an accident, sickness, foul weather, etc.

 

No-show cancellation

With a booking, we are obliged to charge a deposit of € 200.00 per room. The deposit serves as a compensation for losses, as well as processing fee and will not be reimbursed if the reservation is not kept. In the case of an early departure or delayed arrival, we will charge 3 days on the package as specified by law. The reservation is legally binding as long as the deposit is paid or another agreement is made.
If you do not wish to pay a deposit, we recommend that you take out travel cancellation insurance.


Floor plan illustration

The room types illustrated can be furnished differently depending on location (size, with or without balcony).

 

Room number

We will be happy to confirm a room category for you. It is unfortunately not possible for us to bindingly commit to a room number or floor, but we can assure you that your wishes will be considered in the best possible way.  


Pets

Dogs may be welcomed upon request. We add a surcharge of € 5.00 per day, without food. Pets are not allowed in the dining room and in the wellness area!

 

 

 

All prices cited on this website are without guarantee and subject to changes at any time without any reasons provided.

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