All booking information
at a glance.

0 to 2,9 years: 100% reduction // 3 to 5,9 years: 50% reduction // 6 to 11,9 years: 30% reduction // 12 to 13,9 years: 20% reduction // 3. Adult person: 10 reduction // Valid from 2 full-paying guests in the room

Cancellation is free of charge until 2 days before arrival for the following reasons:   

• South Tyrol is risk area 
• Your place of origin is risk area 
• Border closures by Italy or your country of origin
• Government quarantine order in your country of origin for returnees from South Tyrol
• Due to Covid-19 no skiing is possible in the skiing area Schöneben-Haideralm.

If the travel warning or travel ban is issued during your vacation with us, you will also be charged for early departure only the nights (and the previous consumption) that you have spent with us. Therefore, in this situation, no cancellation fees will be charged.

If there is no travel warning and no entry ban, the following regulations apply to cancellations, late arrivals and early departures at Hotel Traube Post:

For bookings until January 31st 2021:
up to 7 days before arrival free of charge // 6 - 1 days before arrival 40 % of the booking value //. 
 

For bookings in February 2021:
up to 2 weeks before arrival free of charge // 14 to 6 days before arrival 40 % of the booking value //
1- 6 days before arrival 80 % of the booking value // 
 

For bookings in March 2021:
up to 4 weeks before arrival free of charge // 1 to 3 weeks before arrival 40 % of the booking value //
for cancellations less than 14 days before arrival we charge 80 % of the booking value //
 

From April 2021: 
up to 3 months before arrival: free of charge // from 3 months to 29 days before arrival: 10 % of the booking value //
from 28 days to 14 days before arrival: 30 % of the booking value // in case of cancellation less than 14 days before arrival we charge 80 % of the booking value.

In case of no-show, late arrival or early departure, the total amount will be charged.

Travel and cancellation insurance

For cancellations, late arrival and early departure the following rules apply at the Hotel Traube Post: up to 3 months before arrival: free of charge // from 3 months to 29 days before arrival: 10% of the booking value // from 28 days to 7 days before arrival: 30 % of the booking value // From 6 days or in case of premature termination: 40% of the booking value // Complete Travel & Cancellation Protection

There will be charged 2.00 € per person per day for the local tax, which is required by law.

We ensure that your room is ready for you at 4.00 pm at the latest on your day of arrival. Please let us know if you will be arriving after 8.00 pm. On the day of your departure, we ask you to kindly vacate the room before 10.00 am. For late check-outs, we will have to charge an additional 50% of the room rate per night.

Payment is possible up to 10.00 pm the night before your departure or 11.00 am on the day of your departure. We recommend payment in cash or by debit card; ec and credit cards (Visa or Mastercard) are also accepted. According to Austrian law, cash payments of more than 3,000 euros are not possible.

The floor plans depicted, as well as the size of a room and its features (with or without balcony) may vary from the actual room depending on its location.

We will gladly confirm the room category upon booking. We are very committed to fulfilling all your wishes, yet are unable to book a specific room number or floor for you.

Pets are also welcome in our hotel, but please let us know if you will be brining your four-legged friend when you book a room. A surcharge of 5 euros is added per dog and night, excluding food. Please note that dogs are not allowed in the dining room and the spa.