Cancellation is free of charge until 2 days before arrival for the following reasons:
- South Tyrol is risk area
- Your place of origin is risk area
- Border closures by Italy or your country of origin
- Government quarantine order in your country of origin for returnees from South Tyrol
- Due to Covid-19 no skiing is possible in the skiing area Schöneben-Haideralm.
If the travel warning or travel ban is issued during your vacation with us, you will also be charged for early departure only the nights (and the previous consumption) that you have spent with us. Therefore, in this situation, no cancellation fees will be charged.
If there is no travel warning and no entry ban, the following regulations apply to cancellations, late arrivals and early departures at Hotel Traube Post:
For bookings until January 31st 2021:
up to 7 days before arrival free of charge // 6 - 1 days before arrival 40 % of the booking value //.
For bookings in February 2021:
up to 2 weeks before arrival free of charge // 14 to 6 days before arrival 40 % of the booking value //
1- 6 days before arrival 80 % of the booking value //
For bookings in March 2021:
up to 4 weeks before arrival free of charge // 1 to 3 weeks before arrival 40 % of the booking value //
for cancellations less than 14 days before arrival we charge 80 % of the booking value //
From April 2021:
up to 3 months before arrival: free of charge // from 3 months to 29 days before arrival: 10 % of the booking value //
from 28 days to 14 days before arrival: 30 % of the booking value // in case of cancellation less than 14 days before arrival we charge 80 % of the booking value.
In case of no-show, late arrival or early departure, the total amount will be charged.
Travel and cancellation insurance
For cancellations, late arrival and early departure the following rules apply at the Hotel Traube Post: up to 3 months before arrival: free of charge // from 3 months to 29 days before arrival: 10% of the booking value // from 28 days to 7 days before arrival: 30 % of the booking value // From 6 days or in case of premature termination: 40% of the booking value // Complete Travel & Cancellation Protection